Thank you for allowing us to care for your pet. We understand this is a very trying time for your pet and your family. Our promise is to provide quality veterinary care 24/7; therefore, your pet will have veterinarians and technicians specifically assigned to care for them during their ICU stay 24 hours a day, 7 days a week. We have established protocols to best serve our ICU pets and you.

Prior to admission, we will review and discuss the treatment plan, as recommended by the veterinarian. We will also review the necessary financial and consent forms.


During your pet’s ICU stay, the following tests or procedures may be recommended by the ICU veterinarian.

  • Bloodwork
  • Urinalysis
  • Digital radiology
  • Abdominal ultrasound
  • Electrocardiogram
  • Echocardiogram
  • Blood pressure
  • Pulse oximetry
  • Intravenous fluid therapy
  • Injectable medications
  • Urinary catheterization
  • Oxygen therapy
  • Blood transfusions
  • Plasma transfusions

Prior to admitting your pet into the ICU, a pre-payment is required based on the treatment plan provided by the veterinarian. If the invoice exceeds the initial treatment plan during your pet’s stay, an additional deposit may be required.

Our ICU technician will provide financial updates once daily (during the morning shift) to avoid financial uncertainty.


    The ICU veterinarian will provide medical updates with you by phone twice daily (during the morning and afternoon shifts). Additional updates may be necessary as your pet’s status changes. You are welcome to call at any hour and check on your pet.

    Visits with your pet are encouraged at the discretion of the ICU veterinarian. To decrease traffic through the ICU and allow us to keep our treatments timely, we ask that visits are limited to 15 - 20 minutes and only between 10 am and 10 pm.

    At your pet’s discharge from the ICU, the ICU veterinarian will review your pet’s home treatment plan.



      Our ICU Veterinarians


      Dr. Rachel Debender
      ICU Director
      Dr. Christine New
      Dr. Christine New
      Emergency Care Director
      Dr. Ryan Jacques
      Dr. Ryan Jaques
      Veterinarian Development Director
      Dr. Barry Nollen
      Dr. Barry Nollen
      Dr Smith
      Dr. Kyle Smith

      Dr. Amy Rippy

      Dr. Heather Frankfurt
      Dr. Jason Gibson
      Dr. Justin Gibson
      Dr. Jenni Marshall
      Dr. Jenni Marshall
      Dr. Murphee Stepanek
      Dr. Murphee Stepanek